FuturWave's head office is located at Lodewijk de Raetlaan 3, 3900 Pelt - Belgium. Contact can be made at the e-mail address info@futurwave.shop or by phone at +32 472 080346

Risk of loss or damage shall pass to the buyer upon delivery in accordance with DAP Incoterms® 2020.

you have the right to be within 14 days after receipt of your order to cancel the sale, without reason and without penalty. 

Within 14 days of receipt, complete the standard withdrawal form and send it to the e-mail address provided.

The product must then be returned to the specified return address within the specified time limit.

The types of data collected by this application itself or through third parties include: first name, last name, e-mail address, usage data, address data, telephone number and (anonymous) IP address. Full information on each type of personal data collected can be found in the dedicated articles of this privacy policy or in specific text and explanations displayed prior to the data collection.

Personal data may be provided by the user or, in the case of usage data, collected automatically when using this application. Unless otherwise indicated, the provision of all data requested by this application is mandatory and failure to provide such data may prevent this application / website from providing its services. In cases where this application specifically indicates that certain data is not mandatory, users can choose whether or not to provide this data, without affecting the availability or operation of the service. If users are unsure which personal data is mandatory to provide, they can contact the owner.

Our website does not use tracking cookies. We only collect limited and anonymised statistics about the use of the website, such as the number of visitors, which pages are viewed and how visitors use the website. This data helps us to improve the website.

Statistics are processed on proprietary servers within the European Union and are used for internal analysis only. The data is not used to identify individual visitors and is not shared with third parties for marketing or advertising purposes.

As no tracking cookies or similar tracking technologies are used, no cookie banner is required.

The owner may process personal data relating to users in any of the following cases, if:

Users have given their consent for one or more specific purposes. 

The provision of data is necessary for the performance of a contract with the user and/or for any pre-contractual obligations thereof.

The processing is necessary to comply with a legal obligation incumbent on the owner.

The processing is related to a task carried out in the public interest or in the exercise of official authority vested in the owner. The processing is necessary for the protection of the legitimate interests of the owner or third parties.

Data will be processed at the owner's branch offices and other places where the parties involved in the processing are located.

Depending on users' location, personal data transfers may involve transferring users' data to a country other than their own. For more information on the processing location of such transferred data, users can refer to the article detailing the processing of personal data.

Users are also entitled to information about the legal basis of the transfer of data to a country outside the European Union or to an international organisation under public international law or established by two or more countries, such as the UN, and about the security measures taken by the owner to protect their data.

If such a transfer occurs, users can find out more by consulting the relevant articles in this document or by inquiring with the owner using the information in the contact section.

Personal data are processed and stored for as long as necessary for the purpose for which they were collected. Therefore, the following applies:

Personal data collected for purposes related to the execution of a contract between the owner and the user will be kept until this contract is fully executed.

Personal data collected for the owner's legitimate interests will be kept for as long as necessary to fulfil these purposes. Users can find specific information about the legitimate interests pursued by the owner in the relevant articles of this document or by contacting the owner.

The owner may be allowed to retain personal data for a longer period where the user has consented to such processing, as long as such consent is not withdrawn. In addition, the owner may be required to retain personal data for a longer period when necessary for the fulfilment of a legal obligation or by order of a government agency.

After the expiry of the retention period, personal data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be imposed after the expiry of the retention period.

Data in respect of the user is collected so that the owner can provide its services and for the following purposes: contact management and messaging, interaction with external social networks and platforms, analytics, user database management, user contact, content comments, display of content from external platforms, hosting and back-end infrastructure, infrastructure monitoring, spam protection and traffic optimisation and distribution.

Users can find more detailed information on these purposes of processing and on the specific personal data used for each purpose in the relevant articles of this document.

By filling in the contact form with his/her details, the user authorises this application to use these details to respond to information requests, requests for quotes and other types of requests indicated in the header of the form.

Personal data collected: name, e-mail address and subject.

Cloud86 is a hosting service provided by Cloud86 B.V. The purpose of this type of service is to host data and files that enable this application to operate and be distributed, as well as to provide a ready-to-use infrastructure for the operation of certain functions or components of this application.

Personal data collected: different data types defined in the service's privacy policy.

Processing location: EN - Privacy policy.

Mollie is a payment service provider that allows its customers (such as web shops) to accept online payments from their consumers (payers). Through Mollie, a customer can give its consumers a choice of payment methods.

Personal data collected: payment details, IP address, browser and device. Sometimes collected personal data: name, address details, product, other personal data you actively process.

Processing location: EN - Privacy policy.

Date : 17-03-2026